Revved Refunds Limited - Terms & Conditions of Trade

These Terms and Conditions govern the relationship between Revved Refunds Limited (“RR”, “we”, “us”, “our”) and the Client (“you”). By engaging RR to prepare and submit Fuel Excise Duty (FED) refund applications, you agree to the terms set out below.

1. Definitions

1.1 “RR” means Revved Refunds Limited, its successors, assigns, and any person acting with its authority. 1.2 “Client” means the person or entity engaging RR to provide services, and:

  • includes all persons acting on behalf of the Client;

  • where the Client is a trust, binds the trustees in that capacity;

  • includes the Client’s executors, administrators, successors, and permitted assigns.

2. Authority and Appointment

2.1 You authorise RR to act as your agent with the New Zealand Transport Agency (NZTA) for the purpose of preparing and submitting FED refund applications for the previous 24 months and on an ongoing basis until you provide written notice revoking this authority.

2.2 You authorise RR to obtain information directly from your suppliers and service providers (including fuel suppliers, vehicle service agents, accountants, and other relevant parties) solely for the purpose of preparing FED refund applications on your behalf.

2.3 Where these terms are accepted or signed by an individual, that individual warrants that they have full authority to bind all persons or entities named in the application.

2.4 You acknowledge that RR is an independent agent and is not partnered with NZTA.

3. Fees and Payment

3.1 You acknowledge and agree to the following fees being deducted from your refund:

  • RR’s commission of 15% + GST;

  • any applicable on‑site consultant fee;

  • any charitable contribution, unless you have opted out on the corresponding page.

3.2 You acknowledge that RR will receive FED refunds on your behalf into its trust account. Refunds, less agreed fees and any charitable contribution, will be made available to you in the same week RR receives the refund.

4. Client Obligations

4.1 You warrant that all information supplied to RR is true, correct, and complete. RR will rely on the accuracy of this information when preparing applications to NZTA.

4.2 You acknowledge that information supplied to RR has not been reviewed or audited, nor will it be prior to submission. RR accepts no responsibility for any consequences arising from inaccurate or incomplete information provided by you.

4.3 You understand that timely quarterly payments require you to supply requested information promptly. If information is received late, you acknowledge that NZTA reduces the refund by 10%.

4.4 You acknowledge that missing fuel receipts or an inability to differentiate on‑road and off‑road usage may result in claims being reduced or unable to be submitted.

5. Privacy and Confidentiality

5.1 You authorise RR to collect, retain, and use information about you for the purpose of preparing FED refund applications and, where applicable, marketing RR’s products and services.

5.2 RR agrees to maintain the confidentiality of all information gathered and held on your behalf, except where disclosure is required to perform the services or comply with legal obligations.

6. Amendments

RR may update these Terms and Conditions from time to time. Any changes will be published on our website and will take effect from the date of publication.

7. General

These Terms and Conditions form the entire agreement between RR and the Client. By engaging RR, you acknowledge that you have read, understood, and agree to be bound by them.