Privacy Policy - Revved Refunds Limited
This Privacy Policy sets out how Revved Refunds Limited (“Revved Refunds”, “we”, “us”, “our”) collects, uses, stores, discloses, and protects personal information in accordance with the Privacy Act 2020. By engaging our services or using our website, you consent to the practices described in this policy.
1. Purpose of Collection
Revved Refunds collects personal and business information solely for the purpose of assessing, preparing, and submitting fuel excise duty refund claims, administering our services, and complying with our legal obligations.
2. Information We Collect
We may collect and hold the following categories of information:
Identity Information - including your name, contact details, and any identifying information required to administer your account.
Business Information - including business name, operational details, fleet or equipment information, fuel usage data, and any documentation relevant to calculating fuel excise duty refunds.
Transactional Information - including claim history, refund amounts, communications, and records relating to your interactions with us.
Technical and Website Information - including IP address, browser type, device information, and analytics relating to your use of our website.
We collect only the information necessary to provide our services and meet our legal obligations.
3. Method of Collection
Information may be collected:
Directly from you, including through forms, email, telephone, or other communications
Through documents you provide (e.g., fuel statements, equipment lists, operational records)
From third parties you authorise, including fuel providers or service partners
Automatically through website analytics tools and cookies
4. Use of Information
We may use your information for the following purposes:
Assessing and processing fuel excise duty refund claims
Verifying business details and fuel usage
Communicating with you regarding claims, enquiries, or service updates
Improving our systems, processes, and website functionality
Meeting our legal, regulatory, and record‑keeping obligations
We do not use your information for unrelated marketing activities.
5. Disclosure of Information
We may disclose personal information to:
Fuel providers or third parties where disclosure is necessary to verify fuel usage or support claim preparation
Service providers engaged to assist with website hosting, data storage, or system operation
Auditors, regulators, or government agencies where disclosure is required by law
You, upon request, in accordance with the Privacy Act 2020
All third parties engaged by Revved Refunds are required to maintain confidentiality and comply with applicable privacy obligations.
We do not sell, trade, or otherwise distribute personal information for commercial gain.
6. Storage and Security
Revved Refunds takes reasonable steps to ensure personal information is protected against loss, unauthorised access, misuse, modification, or disclosure. Security measures include:
Encrypted data transmission (SSL)
Secure storage systems
Access controls and staff confidentiality obligations
Regular monitoring of system integrity
Information is retained only for as long as required to fulfil the purposes outlined in this policy or as required by law.
7. Access and Correction
Under the Privacy Act 2020, you have the right to:
Request access to personal information we hold about you
Request correction of any information you believe to be inaccurate or incomplete
Requests may be made using the contact details provided below. We will respond within a reasonable timeframe and in accordance with our legal obligations.
8. Cookies and Website Tracking
Our website uses cookies and analytics tools to improve functionality and understand user behaviour. Cookies may store preferences or assist with website performance.
You may disable cookies through your browser settings; however, certain website features may not function correctly if cookies are disabled.
9. Contact Details
For any privacy‑related enquiries, requests for access or correction, or concerns regarding this policy, please contact:
Revved Refunds Limited Phone: 027 540 4303 Email: info@revvedrefunds.co.nz
10. Amendments
Revved Refunds may amend this Privacy Policy from time to time. Any updated version will be published on our website and will take effect immediately upon posting.